Welcome to Help & Support

We’re here to make identity simple, secure, and stress-free. Whether you need help getting started with IdNFT™, have a technical question, or want to better understand how our system protects your privacy, you’re in the right place. Browse our FAQs, guides, or contact our team directly — we’re here to help every step of the way.

User Guide

This section is dedicated to helping you get the most out of the IdNFT™ smartphone app. Here you’ll find guidance on how to use the app in real-world situations — from logging into websites and verifying your identity on phone calls, to checking in at secure locations. Whether you’re a first-time user or need a quick refresher, this guide is here to support you.

WordPress integration

This section is for business customers integrating the IdNFT™ system into their WordPress websites using our official plugin. It provides guidance on installation, setup, and usage for secure identity verification and login. Access is password protected for authorised partners only. For further assistance, our team is on hand to support your integration from start to finish.

Business Support

This  section is for our business customers using the IdNFT™ smartphone app to verify users and control access. It includes guidance on real-world use, system integration, and deployment. Access is protected to ensure only authorised partners can view this content. Please Login with IdNFT™, or contact us if you require support.

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FAQ

This FAQ section answers the most common questions about using the IdNFT™ system — from setup and security to everyday use and troubleshooting. Whether you’re a new user or a business partner, you’ll find quick, clear answers here. If you need more help, our support team is ready to assist. We regularly update this page based on user feedback, so check back often the latest information.