HIGH VALUE GOODS

E-SELLER

An antiques and fine jewellery seller needs to verify customer identity when selling online, taking in-store payments, or releasing items. Traditional ID checks are slow, risky, and open to fraud. Resiliant verifies identity instantly using the customer’s phone – confirming who they are before dispatch, collection, or valuation – with trust, compliance, and ease.

Current Problem

High-value sellers need to verify ID across multiple channels – from online sales to in-store visits, appraisals, or collections. Manual ID checks or courier validation are inconsistent, prone to fakes, and slow. Fraud, impersonation, and disputes can lead to serious losses. Staff face pressure to assess ID with no reliable system, risking costly mistakes.

Our Solution

Resiliant replaces paper ID and manual lookups with instant, secure identity verification using IdNFT – a cryptographic identity token stored on the customer’s phone. Whether purchasing online, paying in-store, or collecting a valuation item, staff confirm ID securely with a tap. It’s simple, contactless, and works the same across every point of sale – no matter how customers interact.

How Resiliant ID Works

Customers are sent a push notification to their phone to start verification — no links or forms. Resiliant confirms their identity using the IdNFT token stored on their device. Whether online, in-store, or handing over goods, ID is verified instantly with no paperwork. Phone-to-phone checks enable fast in-person collections or drop-offs. Our JourneyTime plugins integrate easily with your POS or booking system.

Security & Compliance

Resiliant is built to support financial regulations and ID verification standards. IdNFT confirms identity without storing documents or personal data. Verification uses device security, cryptographic key match, and biometric liveness. It supports anti-fraud checks, insurance claims, and regulatory compliance. Staff no longer handle sensitive ID – every step is secure, verified, and traceable.

Fraud Prevention & Customer Trust

By linking identity directly to the customer’s phone, Resiliant makes impersonation harder than ever. Shared IDs, fake customers, and repeat offenders can be blocked instantly. This protects staff, ensures compliance, and gives genuine buyers a faster, more secure experience. The result is greater confidence on both sides – whether it’s a £5,000 brooch or a £100k antique artwork.

Key Benefits

  • Verifies customer identity online and in person
  • No paper ID or manual checks needed
  • Prevents impersonation and fraud
  • Speeds up valuations, payments, and collections
  • Full audit trail and compliance record
  • Integrates with existing sales systems

Integration & Deployment

Resiliant integrates with your current till system or online store. Whether you use a website, app, in-store tablet, or online form, our plugins and JourneyTime flow enable fast deployment – with no disruption or complexity. There’s no need to retrain staff – just a quick setup with full support. ID verification works instantly across all your customer touchpoints.

Performance Impact

Businesses using Resiliant report faster ID checks by over 80%, and fewer disputes or failed deliveries. Staff spend less time on paperwork and more time serving customers. The result is smoother operations, reduced fraud, and stronger client trust – while maintaining full security and compliance. Time saved in-store or online makes a direct difference to your reputation and bottom line.