“Although a high-tech company, RESILIANT still truly embodies traditional customer service values. From the moment I reached out for assistance, their team went above and beyond to ensure that my needs were met in a timely and efficient manner. It was refreshing to work with a company that places such emphasis on customer care, even in the fast-paced world of technology.”
– Pawn shop CEO
A leading organization in the administration of health services for the insurance sector required the ability to quickly check patient identity and verification of insurance status in all environments, including at the doctor’s office, the pharmacy, and during telemedicine appointments. They also wanted to reduce the amount of paperwork to be filled out by patients and staff, reduce the risk of fraud, eliminate double entries and human error. Protecting patient privacy was also critical.